AI customer support for e-commerce

Customer support
that takes action.

Myla is an AI agent that answers your customers across every channel — and actually does the work: tracking orders, processing refunds, editing orders and updating records in real time.

No credit card to explore. Connect your store in minutes.
Myla
Live · WhatsApp
Hi, where's my order? #27263
Your order shipped Monday and is out for delivery today 📦 Here's live tracking: track.shorages.com/…
Pulled live tracking from WooCommerce
Actually can I get a refund on the filters?
Done — I've refunded £24.99 to your card. You'll see it in 3–5 days. Anything else? ✅
Refund processed · order updated
↩︎
Resolved in 12s
no agent needed
Works where your customers already are
WhatsAppInstagramMessengerSMSEmailWeb chat
The Myla difference

Most AI “support” just replies.
Myla does the work.

A chatbot can quote your FAQ. Myla connects to your store and tools to actually resolve the request — end to end.

Capability
Myla
Typical chatbot
Answers questions from your knowledge
Yes
Yes
Pulls live order & delivery tracking
Real-time
Not usually
Processes refunds & edits orders
With guardrails
No
One agent across WhatsApp, IG, SMS, email & web
All channels
Limited
Connects to your stack (native + Zapier)
Deeply
Rarely
Learns and improves from every conversation
Continuously
Static
What Myla can do

An agent, not a script.

💬

One inbox for every channel

WhatsApp, Instagram, Messenger, SMS, email and web chat — unified, so every customer gets the same fast, on-brand answer.

Is this filter in stock? Yes — 40 in stock, ships today if you order within 2 hrs.

Takes real actions

Track orders, process refunds, cancel or edit orders, apply tags and update customer records — safely, with guardrails you control.

Refund £24.99 → processed ✅ Order #27263 → address updated ✅
📚

Answers from your knowledge

Trained on your site, docs, Google Sheets, Drive and Notion — always up to date.

🔌

Connects to your stack

WooCommerce, Shopify, HubSpot, Salesforce — and thousands more via Zapier.

📈

Learns over time

Every resolved conversation makes the next answer better.

Up and running fast

From connected to resolving
in an afternoon.

Connect

Link your store and the channels your customers use — no code required.

Add knowledge

Point Myla at your site, docs, Sheets, Drive or Notion. It learns your business.

Answer & act

Myla replies instantly and takes action — with the guardrails you set.

Improve

It learns from every conversation and hands off to your team when needed.

Integrations

Plugs into the tools you already run.

Deep native connectors for the platforms that matter — plus Zapier for everything else.

WooCommerceShopifyHubSpotSalesforce Google SheetsGoogle DriveNotionZapier WhatsAppInstagramMessenger
FAQ

Questions,
answered.

Still curious?

Tell us about your store and we'll show you Myla on your own data.

Book a demo

Myla is an AI customer-support agent built for e-commerce. It answers customer questions across every channel and takes real action on your store — tracking orders, processing refunds, editing orders and updating records.

WhatsApp, Instagram, Messenger, SMS, email and web chat — all from one inbox, with consistent answers everywhere.

It acts. Myla connects to your store to fetch live tracking, process refunds, cancel or edit orders, tag contacts and update records — within guardrails you define, and it hands off to a human whenever you want.

Native connectors for WooCommerce, Shopify, HubSpot, Salesforce, Google Sheets, Drive and Notion — plus Zapier to reach thousands of other apps.

No. You connect your store and channels, point Myla at your knowledge, and set your guardrails — all without code.

Create an account and connect your first channel, or book a demo and we'll walk you through it on your own data.

Give your customers instant,
real answers.

Not another chatbot that deflects — an AI teammate that resolves.